Current Patient Only

We would like to announce that our practice is transitioning to a new operating system, Halaxy, to improve the way we manage appointments and patient information.

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As part of this transition, we kindly ask that you complete a new set of registration and consent forms. These forms are required to ensure that your child’s information is up to date and accurately transferred into our new system.

 

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Once your account is set up, you will receive the invitation from us to have access to the patient portal. 

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Important note:
Please inform our team which email address you would like to use as the login for the portal. Each email address can only be linked to one child profile/file.

If you have other child profiles with us, we recommend creating a separate email address for each profile to ensure proper access.

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Managing portals for multiple children?

If you already have portal access to Child 1, add Child 2 (with a separate email address) using Child 1's portal. When Child 2's portal accepts the request, you can manage both portals under one login.

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Through the portal, you will be able to:

• Manage appointments such as Booking, Rescheduling & Cancellation

• Receive and share important documents and reports

• Update personal and contact details

• Communicate securely with our practice

• Request repeat script

• Request questionnaires forms / Travel forms / early release medication form

• Make a payment electronically and securely from stored card detail after the appointment. 

• Medicare rebate is submitted automatically to nominated bank account after the appt. 

 

We understand this may take a little extra time, and we truly appreciate your cooperation and support as we make this improvement to better serve you and your family.

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If you have any questions or need assistance with the forms or portal access, please do not hesitate to contact our reception and admin team.

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Note: Please be advised that we do not respond to clinical emails. All requests must be submitted through Halaxy.

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HalaxyResources:

• Introduction to Halaxy Patient Portal

• Book and manage your appointments (for patients only)

• Update your patient profile

• Search and add practitioners

• Share access to your portal

• Manage Another Patient Portal

• Manage Your Appointment

• Upload and Share File

• Manage your card Payment Detail

• Pay an Invoice

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